Zowie

Zowie

Paid

AI automates customer service from knowledge bases

Zowie provides a comprehensive platform for automating customer service tasks. It integrates with e-commerce platforms to enhance support and drive sales by providing instant, accurate responses to customer queries. By reducing the workload on customer service teams, Zowie improves response times and customer satisfaction. The platform is designed for businesses looking to optimize their customer support operations with AI.

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What is Zowie?

Zowie provides an AI-powered customer service solution that automates up to 60% of customer inquiries using existing knowledge bases. It integrates with e-commerce platforms to enhance support and drive sales by providing instant, accurate responses to customer queries. This reduces the workload on customer service teams and improves response times, leading to higher customer satisfaction.

How does Zowie work?

Zowie analyzes customer queries and matches them to relevant information in the knowledge base. It generates responses automatically, ensuring quick and accurate support while learning from interactions to improve over time.

Benefits of Zowie

Ticket Reduction

Automates 60% of inquiries

Response Speed

Instant answers 24/7

Customer Satisfaction

Improves support quality

Key Features

Knowledge Base

Trains on existing content

Feedback Learning

Improves over time

Multilingual Support

Global customer reach

Technical Specifications

RAG

Retrieval-augmented generation

Elasticsearch

Fast data retrieval

SOC2

Enterprise security compliance