Decagon
PaidAutonomous AI customer support agents
Decagon offers a platform for deploying fully generative, constantly learning AI agents that handle customer support tasks. These agents are capable of resolving complex issues autonomously and can be integrated seamlessly with existing workflows. By delivering personalized customer experiences without engineering overhead, Decagon helps businesses improve their support operations. The platform is designed for enterprises that require scalable and intelligent customer service solutions.
Tags
What is Decagon?
Decagon is an enterprise-grade AI customer support platform that autonomously resolves complex issues across multiple channels. It offers generative, constantly learning AI agents that integrate seamlessly with existing workflows.
How does Decagon work?
Decagon’s AI agents are trained on vast datasets to understand and resolve customer inquiries. They use natural language processing to interpret requests and provide accurate responses, learning from each interaction to improve over time.
Benefits of Decagon
Efficiency
Support automation
Experience
Personalized service
Costs
Engineering reduction
Key Features
Generative AI
Dynamic responses
Learning
Continuous improvement
Channels
Multi-platform support
Technical Specifications
AI Models
Advanced NLP
Cloud
Deployment platform
Workflows
System integration
Related Agents
View all tags →Agentforce Service Agent
Customer Service
Autonomous customer service with contextual understanding
Forethought
Customer Service
AI automates customer support ticket resolution
Auralis AI
Customer Service
Automates 70% of customer support requests
Zowie
Customer Service
AI automates customer service from knowledge bases
AgentsForce
Customer Service
AI customer service trained on top human agents
Chyo
Customer Service
Customizable AI chatbots for 24/7 customer support