AgentsForce

AgentsForce is an AI customer service agent trained on interactions from top human agents. It leverages enterprise-grade security and PII masking to achieve industry-leading resolution rates by replicating human problem-solving capabilities and accessing customer data securely.

AgentsForce uses machine learning to analyze and learn from the best practices of human customer service agents. It then applies this knowledge to resolve customer inquiries autonomously, ensuring high accuracy and efficiency. The platform’s advanced security features protect sensitive information while delivering exceptional service.