Forethought
PaidAI automates customer support ticket resolution
Forethought is a powerful platform that uses generative AI to transform customer support operations. It automates ticket resolution, triages inquiries, and provides insights across multiple communication channels. With an average 15x return on investment and a 40% reduction in first response time, Forethought delivers scalable and intelligent support. The platform is designed for businesses that want to improve their customer service efficiency and effectiveness.
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What is Forethought?
Forethought is an advanced AI agent for customer support that leverages generative AI to automate ticket resolution, triage, and insights across multiple communication channels. It delivers scalable, intelligent support with significant ROI.
How does Forethought work?
Forethought’s AI analyzes customer inquiries and generates appropriate responses or actions. It integrates with support systems to prioritize tickets, route them to the right agents, and provide insights for continuous improvement.
Benefits of Forethought
Automation
Ticket resolution
Volume
Reduced tickets
Speed
Faster responses
Key Features
Resolution
Auto-ticket handling
Triage
Intelligent sorting
Insights
Conversation analytics
Technical Specifications
Generative AI
Response models
APIs
REST integration
Security
SOC2 compliance
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