Espressive
FreemiumAI automates IT and HR service requests
Espressive's virtual assistant, Barista, is an AI agent that transforms workplace support by handling routine IT and HR queries. Using natural language processing, Barista reduces ticket volume and enhances efficiency by providing quick and accurate responses. The platform ensures that employees receive timely support, improving overall productivity and job satisfaction. Espressive is ideal for organizations looking to automate their internal support processes.
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What is Espressive?
Espressive is an AI-driven employee support platform that automates IT and HR service requests. Its virtual assistant, Barista, reduces ticket volume and enhances workplace efficiency by handling routine queries and tasks.
How does Espressive work?
Barista uses natural language processing to understand employee requests and provide instant responses. It integrates with backend systems to execute tasks such as password resets or software installations, improving response times and productivity.
Benefits of Espressive
Resolution
Faster ticket handling
Self-Service
Employee empowerment
Efficiency
Workplace optimization
Key Features
NLP
Natural interaction
Automation
Service catalog
Analytics
Performance dashboard
Technical Specifications
Integration
ServiceNow link
Security
AD sync
Compliance
SOC2
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