Thoughtly AI
FreemiumEffortlessly automate customer calls with AI voice agents.
Thoughtly AI empowers businesses to revolutionize their customer service with AI voice agents. Using state-of-the-art generative AI, Thoughtly automates both inbound and outbound calls, significantly reducing operational costs while enhancing service quality. The platform's intuitive no-code interface allows businesses of all sizes to set up and manage AI agents with ease, no technical expertise required. From handling routine inquiries to scheduling appointments, Thoughtly AI ensures your customers receive prompt and professional assistance, freeing your team to focus on high-value tasks.
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What is Thoughtly AI?
Thoughtly is a platform that allows businesses to deploy AI voice agents for handling customer calls. It automates both inbound and outbound calls using generative AI technology, aiming to reduce costs and improve service quality.
How does Thoughtly AI work?
Thoughtly's platform provides a no-code, drag-and-drop interface for easy setup and management of AI agents. This accessibility ensures that companies of all sizes can benefit from AI-powered customer support, using generative AI to understand and respond to customer queries in real-time.
Benefits of Thoughtly AI
No-Code Setup
Drag-and-drop interface
Cost Efficiency
Reduces call center costs
Scalability
Handles unlimited calls
Key Features
Call Automation
Manages inbound/outbound calls
Workflow Builder
Visual pipeline design
CRM Sync
Updates customer records
Sentiment Detection
Analyzes caller mood
Script Templates
Pre-built dialogues
Compliance
TCPA/GDPR adherence
Technical Specifications
AWS Lambda
Serverless backend
Twilio API
Call handling
React UI
Admin dashboard
MongoDB
NoSQL database
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