Riviera
Paid24/7 AI voice agents for hotels to delight guests and optimize operations.
Riviera offers AI-powered voice agents tailored for the hospitality industry, providing hotels with a seamless way to manage guest interactions. These intelligent agents handle inquiries, room service orders, reservations, and call redirection around the clock, in multiple languages. By integrating with property management systems, Riviera ensures a smooth experience for both guests and staff. Hotels can reduce staffing costs, eliminate long wait times, and replace outdated IVR menus, all while enhancing guest satisfaction and loyalty.
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What is Riviera?
Riviera provides AI-powered voice agents for hotels, offering 24/7 phone support in multiple languages. These agents handle guest inquiries, room service orders, reservations, and call redirection, integrating seamlessly with property management systems.
How does Riviera work?
Riviera's AI agents use speech recognition and NLP to understand guest queries, responding via speech synthesis in multiple languages. They integrate with property management systems to manage reservations and orders, ensuring efficient, round-the-clock support and reducing staffing costs.
Benefits of Riviera
Hotel Efficiency
Automates guest services
24/7 Support
Always available
Cost Reduction
Cuts staffing needs
Key Features
PMS Integration
Syncs with hotel software
Multi-Language
Supports global guests
Room Service
Handles orders
Call Redirection
Transfers to staff
Analytics
Tracks guest requests
Custom Scripts
Brand-specific dialogues
Technical Specifications
Asterisk PBX
Telephony integration
Python Core
Backend logic
MySQL
Guest data
OAuth 2.0
Secure login
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